Global Certificate in British Customer Service Practices Training

Name: Global Certificate in British Customer Service Practices Training
Price: 149 GBP
Availability: InStock

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The Global Certificate in British Customer Service Practices Training course is a comprehensive program designed to enhance your customer service skills with a distinctly British approach. This course emphasizes the importance of exceptional customer service in driving business success, particularly in today's globalized and competitive marketplace.

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AboutThisCourse

With a strong focus on practical application, this course equips learners with essential skills such as effective communication, problem-solving, and conflict resolution. By understanding and implementing British customer service practices, learners can provide exceptional service that meets and exceeds customer expectations, leading to increased customer satisfaction and loyalty. As businesses continue to expand their operations globally, there is a growing demand for customer service professionals who can effectively interact with customers from diverse backgrounds and cultures. This course provides learners with a unique opportunity to stand out in the job market and advance their careers by demonstrating their expertise in British customer service practices.

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CourseDetails

• Unit 1: Introduction to British Customer Service Practices
• Unit 2: Understanding Cultural Differences in British Customer Service
• Unit 3: Effective Communication in British Customer Service
• Unit 4: Handling Customer Complaints in British Customer Service
• Unit 5: British Customer Service Standards and Best Practices
• Unit 6: Building Long-Term Customer Relationships in the British Market
• Unit 7: Telephone Etiquette and Email Correspondence in British Customer Service
• Unit 8: Problem-Solving and Decision-Making in British Customer Service
• Unit 9: Adapting to Customer Needs and Expectations in British Customer Service
• Unit 10: Continuous Improvement in British Customer Service Practices

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £149

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £99

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN BRITISH CUSTOMER SERVICE PRACTICES TRAINING

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UK School of Management (UKSM)

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05 May 2025

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