Global Certificate in British Customer Service Practices Training

-- viewing now

The Global Certificate in British Customer Service Practices Training course is a comprehensive program designed to enhance your customer service skills with a distinctly British approach. This course emphasizes the importance of exceptional customer service in driving business success, particularly in today's globalized and competitive marketplace.

4.0
Based on 2,988 reviews

2,489+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

With a strong focus on practical application, this course equips learners with essential skills such as effective communication, problem-solving, and conflict resolution. By understanding and implementing British customer service practices, learners can provide exceptional service that meets and exceeds customer expectations, leading to increased customer satisfaction and loyalty. As businesses continue to expand their operations globally, there is a growing demand for customer service professionals who can effectively interact with customers from diverse backgrounds and cultures. This course provides learners with a unique opportunity to stand out in the job market and advance their careers by demonstrating their expertise in British customer service practices.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

Unit 1: Introduction to British Customer Service Practices
Unit 2: Understanding Cultural Differences in British Customer Service
Unit 3: Effective Communication in British Customer Service
Unit 4: Handling Customer Complaints in British Customer Service
Unit 5: British Customer Service Standards and Best Practices
Unit 6: Building Long-Term Customer Relationships in the British Market
Unit 7: Telephone Etiquette and Email Correspondence in British Customer Service
Unit 8: Problem-Solving and Decision-Making in British Customer Service
Unit 9: Adapting to Customer Needs and Expectations in British Customer Service
Unit 10: Continuous Improvement in British Customer Service Practices

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN BRITISH CUSTOMER SERVICE PRACTICES TRAINING
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment