Global Certificate in Customer Relationship Management for SLS

-- viewing now

The Global Certificate in Customer Relationship Management is a comprehensive course designed to enhance your skills in customer relationship management (CRM). This certificate course emphasizes the importance of CRM in today's business landscape, where building strong relationships with customers is crucial for success.

4.0
Based on 4,924 reviews

4,913+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

With the increasing demand for CRM professionals across industries, this course provides learners with essential skills to advance their careers. It covers various topics, including CRM strategies, customer segmentation, data analysis, and CRM software tools. By the end of the course, learners will be able to design and implement effective CRM strategies that improve customer satisfaction, loyalty, and retention. In short, the Global Certificate in Customer Relationship Management equips learners with the necessary skills to excel in CRM and provides them with a competitive edge in the job market. Whether you're an aspiring CRM professional or looking to enhance your existing skills, this course is an excellent investment in your career development.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• CRM Fundamentals
• Understanding Customers and Markets
• Building Customer Relationships
• CRM Strategy and Implementation
• Customer Data Management
• Customer Service and Support
• CRM Analytics and Reporting
• Sales Force Automation
• Social CRM and Digital Marketing
• CRM Ethics and Compliance

Career Path

In the ever-evolving business landscape, mastering the art of customer relationship management (CRM) is essential for success, particularly for Sales, Leadership, and Salesmanship (SLS) professionals. This section highlights the job market trends in the UK for various CRM roles, visualized through an engaging 3D Pie chart. The CRM job market in the UK is bustling, with various roles in customer service, sales, relationship management, and marketing. Among these roles, customer service representatives take up the largest share, accounting for 35% of the market. Sales representatives follow closely behind, with 25% of the market share. Customer relationship managers and marketing specialists comprise 20% and 15% of the market, respectively. Finally, customer support specialists make up the remaining 5% of the CRM job market in the UK. This 3D Pie chart, with its transparent background and vibrant colors, showcases how these roles contribute to the overall CRM landscape in the UK's SLS sector. It's an invaluable resource for professionals seeking to understand the industry's dynamics and make informed decisions about their career paths.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT FOR SLS
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment