Global Certificate in Customer Relationship Management for SLS
-- viewing nowThe Global Certificate in Customer Relationship Management is a comprehensive course designed to enhance your skills in customer relationship management (CRM). This certificate course emphasizes the importance of CRM in today's business landscape, where building strong relationships with customers is crucial for success.
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Course Details
• CRM Fundamentals
• Understanding Customers and Markets
• Building Customer Relationships
• CRM Strategy and Implementation
• Customer Data Management
• Customer Service and Support
• CRM Analytics and Reporting
• Sales Force Automation
• Social CRM and Digital Marketing
• CRM Ethics and Compliance
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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