Professional Certificate in Influence in Conflict Resolution: Negotiation Skills
-- ViewingNowThe Professional Certificate in Influence and Conflict Resolution: Negotiation Skills is a comprehensive course designed to empower learners with essential skills for effective conflict resolution and negotiation. This certificate program highlights the importance of influence, persuasion, and negotiation in the workplace, emphasizing constructive communication and problem-solving strategies.
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⢠Understanding Conflict Resolution: An Overview
⢠The Power of Influence in Negotiations
⢠Preparing for Effective Negotiations
⢠Building Rapport and Trust in Negotiations
⢠Active Listening and Emotional Intelligence in Conflict Resolution
⢠Persuasive Communication Techniques
⢠Strategies for Overcoming Obstacles and Impasses
⢠Ethical Considerations in Negotiations and Influence
⢠Analyzing Negotiation Outcomes and Continuous Improvement
⢠Role-Playing and Simulation Exercises for Practicing Negotiation Skills
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