Professional Certificate in Influence in Conflict Resolution: Negotiation Skills
-- ViewingNowThe Professional Certificate in Influence and Conflict Resolution: Negotiation Skills is a comprehensive course designed to empower learners with essential skills for effective conflict resolution and negotiation. This certificate program highlights the importance of influence, persuasion, and negotiation in the workplace, emphasizing constructive communication and problem-solving strategies.
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โข Understanding Conflict Resolution: An Overview
โข The Power of Influence in Negotiations
โข Preparing for Effective Negotiations
โข Building Rapport and Trust in Negotiations
โข Active Listening and Emotional Intelligence in Conflict Resolution
โข Persuasive Communication Techniques
โข Strategies for Overcoming Obstacles and Impasses
โข Ethical Considerations in Negotiations and Influence
โข Analyzing Negotiation Outcomes and Continuous Improvement
โข Role-Playing and Simulation Exercises for Practicing Negotiation Skills
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