Professional Certificate in Assertiveness Communication Skills Mastery
-- ViewingNowThe Professional Certificate in Assertiveness Communication Skills Mastery is a comprehensive course designed to empower learners with the essential communication skills necessary for career advancement. This certificate program highlights the importance of assertive communication, enabling professionals to express their thoughts, feelings, and beliefs in a confident, clear, and positive manner.
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โข Understanding Assertiveness: Defining Assertiveness and its Importance
โข The Difference between Assertiveness, Aggression, and Passivity
โข Developing an Assertive Communication Style
โข Body Language and Tone in Assertive Communication
โข Active Listening and Empathy in Assertive Communication
โข Expressing Needs, Wants, and Feelings Assertively
โข Handling Conflict and Criticism Assertively
โข Assertiveness in the Workplace: Negotiating and Influencing Skills
โข Saying No Assertively: Setting Boundaries and Managing Expectations
โข Maintaining Assertiveness in Difficult Situations
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