Professional Certificate in Assertiveness Communication Skills Mastery
-- ViewingNowThe Professional Certificate in Assertiveness Communication Skills Mastery is a comprehensive course designed to empower learners with the essential communication skills necessary for career advancement. This certificate program highlights the importance of assertive communication, enabling professionals to express their thoughts, feelings, and beliefs in a confident, clear, and positive manner.
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⢠Understanding Assertiveness: Defining Assertiveness and its Importance
⢠The Difference between Assertiveness, Aggression, and Passivity
⢠Developing an Assertive Communication Style
⢠Body Language and Tone in Assertive Communication
⢠Active Listening and Empathy in Assertive Communication
⢠Expressing Needs, Wants, and Feelings Assertively
⢠Handling Conflict and Criticism Assertively
⢠Assertiveness in the Workplace: Negotiating and Influencing Skills
⢠Saying No Assertively: Setting Boundaries and Managing Expectations
⢠Maintaining Assertiveness in Difficult Situations
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