Executive Development Programme in Service Innovation: Data-Driven Approaches

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The Executive Development Programme in Service Innovation: Data-Driven Approaches certificate course is a career-propelling opportunity for professionals seeking to harness data for service innovation. This programme emphasizes the importance of data-driven decision-making in today's digital economy, making it highly relevant and in-demand across industries.

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Throughout the course, learners will acquire essential skills in data analytics, service design, and innovation management. They will gain hands-on experience in leveraging data to identify customer needs, develop new services, and optimize existing offerings. Moreover, they will learn to foster a data-driven culture within their organizations, driving growth and competitive advantage. By completing this programme, learners will be equipped with the tools and techniques necessary to lead service innovation initiatives, positioning them for career advancement and contributing to their organizations' success.

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โ€ข Service Innovation Fundamentals
โ€ข Data-Driven Decision Making
โ€ข Design Thinking and Service Design
โ€ข Big Data Analytics for Service Innovation
โ€ข Customer Experience Management and Analytics
โ€ข Digital Transformation in Service Delivery
โ€ข Service Innovation Metrics and KPIs
โ€ข Innovation Leadership and Change Management
โ€ข Case Studies in Service Innovation
โ€ข Capstone Project: Data-Driven Service Innovation

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Executive Development Programme in Service Innovation: Data-Driven Approaches

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE INNOVATION: DATA-DRIVEN APPROACHES
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
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05 May 2025
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