Executive Development Programme in Service Innovation: Data-Driven Approaches
-- ViewingNowThe Executive Development Programme in Service Innovation: Data-Driven Approaches certificate course is a career-propelling opportunity for professionals seeking to harness data for service innovation. This programme emphasizes the importance of data-driven decision-making in today's digital economy, making it highly relevant and in-demand across industries.
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โข Service Innovation Fundamentals
โข Data-Driven Decision Making
โข Design Thinking and Service Design
โข Big Data Analytics for Service Innovation
โข Customer Experience Management and Analytics
โข Digital Transformation in Service Delivery
โข Service Innovation Metrics and KPIs
โข Innovation Leadership and Change Management
โข Case Studies in Service Innovation
โข Capstone Project: Data-Driven Service Innovation
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