Masterclass Certificate in Conflict Resolution Strategies with EQ
-- ViewingNowThe Masterclass Certificate in Conflict Resolution Strategies with EQ course is a comprehensive program designed to equip learners with essential skills for effective conflict resolution. This course emphasizes the importance of Emotional Intelligence (EQ) in managing conflicts, fostering positive work environments, and driving successful professional relationships.
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โข Unit 1: Introduction to Conflict Resolution
โข Unit 2: Understanding Conflict: Types and Causes
โข Unit 3: Emotional Intelligence (EQ) and Conflict Resolution
โข Unit 4: Effective Communication in Conflict Situations
โข Unit 5: Conflict Resolution Strategies and Techniques
โข Unit 6: Negotiation and Mediation Skills for Conflict Resolution
โข Unit 7: Building and Maintaining Positive Relationships
โข Unit 8: Conflict Resolution in the Workplace
โข Unit 9: Cross-Cultural Conflict Resolution
โข Unit 10: Developing a Personal Conflict Resolution Action Plan
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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