Global Certificate in Inclusive Service Development
-- ViewingNowThe Global Certificate in Inclusive Service Development is a crucial course designed to meet the growing industry demand for professionals who can create and deliver inclusive services. This certificate course emphasizes the importance of understanding and addressing the needs of diverse communities, enabling organizations to expand their customer base and improve societal impact.
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⢠Unit 1: Introduction to Inclusive Service Development
⢠Unit 2: Understanding Disability and Accessibility
⢠Unit 3: Inclusive Design Principles
⢠Unit 4: Accessibility in Service Delivery
⢠Unit 5: Customer Experience Management for Inclusive Services
⢠Unit 6: Digital Accessibility and Assistive Technologies
⢠Unit 7: Universal Design in Product and Service Development
⢠Unit 8: Stakeholder Engagement and Collaboration in Inclusive Service Development
⢠Unit 9: Inclusive Service Development Strategy and Planning
⢠Unit 10: Monitoring and Evaluating Inclusive Services
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