Global Certificate in Inclusive Service Development
-- ViewingNowThe Global Certificate in Inclusive Service Development is a crucial course designed to meet the growing industry demand for professionals who can create and deliver inclusive services. This certificate course emphasizes the importance of understanding and addressing the needs of diverse communities, enabling organizations to expand their customer base and improve societal impact.
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โข Unit 1: Introduction to Inclusive Service Development
โข Unit 2: Understanding Disability and Accessibility
โข Unit 3: Inclusive Design Principles
โข Unit 4: Accessibility in Service Delivery
โข Unit 5: Customer Experience Management for Inclusive Services
โข Unit 6: Digital Accessibility and Assistive Technologies
โข Unit 7: Universal Design in Product and Service Development
โข Unit 8: Stakeholder Engagement and Collaboration in Inclusive Service Development
โข Unit 9: Inclusive Service Development Strategy and Planning
โข Unit 10: Monitoring and Evaluating Inclusive Services
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