Executive Development Programme in Empathy-Driven Solutions: Smart Systems
-- ViewingNowThe Executive Development Programme in Empathy-Driven Solutions: Smart Systems is a certificate course designed to equip learners with essential skills for career advancement. This programme emphasizes the importance of empathy in creating smart systems that cater to user needs and enhance their experiences.
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⢠Unit 1: Introduction to Empathy-Driven Solutions
⢠Unit 2: The Role of Smart Systems in Business Success
⢠Unit 3: Design Thinking and Human-Centered Approach
⢠Unit 4: Emotional Intelligence in Leadership
⢠Unit 5: Leveraging Data and Analytics for Empathetic Decision Making
⢠Unit 6: Building and Managing Empathetic Teams
⢠Unit 7: Effective Communication and Active Listening Skills
⢠Unit 8: Creating Inclusive and Accessible Solutions
⢠Unit 9: Empathy in Customer Experience and Relationship Management
⢠Unit 10: Implementing Ethical and Sustainable Practices in Smart Systems
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