Executive Development Programme in Empathy-Driven Solutions: Smart Systems
-- ViewingNowThe Executive Development Programme in Empathy-Driven Solutions: Smart Systems is a certificate course designed to equip learners with essential skills for career advancement. This programme emphasizes the importance of empathy in creating smart systems that cater to user needs and enhance their experiences.
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โข Unit 1: Introduction to Empathy-Driven Solutions
โข Unit 2: The Role of Smart Systems in Business Success
โข Unit 3: Design Thinking and Human-Centered Approach
โข Unit 4: Emotional Intelligence in Leadership
โข Unit 5: Leveraging Data and Analytics for Empathetic Decision Making
โข Unit 6: Building and Managing Empathetic Teams
โข Unit 7: Effective Communication and Active Listening Skills
โข Unit 8: Creating Inclusive and Accessible Solutions
โข Unit 9: Empathy in Customer Experience and Relationship Management
โข Unit 10: Implementing Ethical and Sustainable Practices in Smart Systems
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