Professional Certificate in Service Design Strategies: Results-Oriented
-- ViewingNowThe Professional Certificate in Service Design Strategies is a results-oriented course that empowers learners with essential skills for career advancement. This certificate program focuses on teaching service design strategies that are in high industry demand, with an emphasis on creating human-centered services and experiences.
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⢠User-Centered Design Principles
⢠Service Blueprinting and Mapping
⢠Prototyping and Iterative Design
⢠Stakeholder Management and Collaboration
⢠Service Design Metrics and Measurement
⢠Understanding Customer Journey and Touchpoints
⢠Design Thinking for Service Innovation
⢠Emotional Design and Customer Experience
⢠Implementing and Scaling Service Design Strategies
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