Professional Certificate in Service Design Strategies: Results-Oriented
-- ViewingNowThe Professional Certificate in Service Design Strategies is a results-oriented course that empowers learners with essential skills for career advancement. This certificate program focuses on teaching service design strategies that are in high industry demand, with an emphasis on creating human-centered services and experiences.
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โข User-Centered Design Principles
โข Service Blueprinting and Mapping
โข Prototyping and Iterative Design
โข Stakeholder Management and Collaboration
โข Service Design Metrics and Measurement
โข Understanding Customer Journey and Touchpoints
โข Design Thinking for Service Innovation
โข Emotional Design and Customer Experience
โข Implementing and Scaling Service Design Strategies
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