Certificate in Customer Success Strategies: High-Performance
-- ViewingNowThe Certificate in Customer Success Strategies: High-Performance course is a comprehensive program designed to equip learners with essential skills for career advancement in customer success. This course emphasizes the importance of customer success strategies in today's business landscape, where retaining customers and ensuring their satisfaction is crucial for long-term growth.
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⢠Understanding Customer Success: An Introduction
⢠Customer Lifecycle Management
⢠Developing a Customer Success Strategy
⢠Key Performance Indicators (KPIs) in Customer Success
⢠Building and Leading a Customer Success Team
⢠Customer Engagement and Retention Strategies
⢠Customer Success Tools and Technologies
⢠Implementing and Measuring Customer Success Programs
⢠Best Practices in Customer Success Management
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