Certificate in Customer Success Strategies: High-Performance
-- ViewingNowThe Certificate in Customer Success Strategies: High-Performance course is a comprehensive program designed to equip learners with essential skills for career advancement in customer success. This course emphasizes the importance of customer success strategies in today's business landscape, where retaining customers and ensuring their satisfaction is crucial for long-term growth.
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โข Understanding Customer Success: An Introduction
โข Customer Lifecycle Management
โข Developing a Customer Success Strategy
โข Key Performance Indicators (KPIs) in Customer Success
โข Building and Leading a Customer Success Team
โข Customer Engagement and Retention Strategies
โข Customer Success Tools and Technologies
โข Implementing and Measuring Customer Success Programs
โข Best Practices in Customer Success Management
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