Professional Certificate in Conflict Management in SLS
-- ViewingNowThe Professional Certificate in Conflict Management equips learners with the necessary skills to handle and resolve conflicts effectively in the workplace. This SLS certificate course is essential in today's diverse and dynamic work environment, where conflicts can arise from miscommunication, cultural differences, or competing goals.
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⢠Understanding Conflict Management: An Introduction
⢠Identifying Sources of Conflict in the Workplace
⢠Conflict Resolution Techniques and Strategies
⢠Effective Communication in Conflict Situations
⢠Negotiation and Mediation Skills for Conflict Management
⢠Conflict Management in Practice: Real-World Scenarios
⢠Building and Sustaining Positive Workplace Relationships
⢠Legal and Ethical Considerations in Conflict Management
⢠Creating a Conflict Management Plan for Organizations
⢠Assessing and Evaluating Conflict Management Skills and Performance
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