Professional Certificate in Conflict Management in SLS
-- ViewingNowThe Professional Certificate in Conflict Management equips learners with the necessary skills to handle and resolve conflicts effectively in the workplace. This SLS certificate course is essential in today's diverse and dynamic work environment, where conflicts can arise from miscommunication, cultural differences, or competing goals.
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โข Understanding Conflict Management: An Introduction
โข Identifying Sources of Conflict in the Workplace
โข Conflict Resolution Techniques and Strategies
โข Effective Communication in Conflict Situations
โข Negotiation and Mediation Skills for Conflict Management
โข Conflict Management in Practice: Real-World Scenarios
โข Building and Sustaining Positive Workplace Relationships
โข Legal and Ethical Considerations in Conflict Management
โข Creating a Conflict Management Plan for Organizations
โข Assessing and Evaluating Conflict Management Skills and Performance
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