Global Certificate in Newsroom Social Listening: High-Performance
-- viewing nowThe Global Certificate in Newsroom Social Listening: High-Performance course is a must-take for professionals seeking to stay ahead in the rapidly evolving media and communication landscape. This certificate course emphasizes the importance of social listening in the newsroom, empowering learners with the skills to monitor and analyze social media conversations for insights that drive high-performance journalism.
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Course Details
• Social Listening Fundamentals • Understanding the basics of social listening, its importance, and how it contributes to high-performance newsrooms.
• Newsroom Data Analysis • Analyzing data to identify trends, patterns, and insights that can drive newsroom strategy and decision-making.
• Social Listening Tools • Familiarization with various social listening tools and platforms, and their features and functionalities.
• Social Media Management • Managing social media accounts, scheduling posts, and engaging with the audience as part of a comprehensive newsroom social listening strategy.
• Audience Research • Conducting audience research to understand demographics, interests, and behaviors, and tailoring content accordingly.
• Crisis Management • Utilizing social listening for crisis management, including monitoring and responding to negative feedback and misinformation.
• Content Strategy • Developing and implementing a content strategy that incorporates social listening insights and data.
• Metrics & Evaluation • Measuring the success of social listening efforts and evaluating the impact on newsroom performance.
• Ethics & Best Practices • Adhering to ethical guidelines and best practices in social listening, including privacy, transparency, and accuracy.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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