Professional Certificate in Assertiveness in the Workplace Skills
-- viewing nowThe Professional Certificate in Assertiveness in the Workplace Skills is a comprehensive course designed to equip learners with essential assertiveness skills that are highly sought after in today's dynamic work environment. This certificate course emphasizes the importance of effective communication, self-confidence, and professional behavior in the workplace.
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Course Details
• Understanding Assertiveness: Defining Assertiveness and its Importance
• Recognizing Assertive, Aggressive, and Passive Behaviors
• The Power of Effective Communication: Expressing Your Thoughts and Ideas
• Building Confidence and Self-Esteem for Assertiveness
• Setting Boundaries and Saying No Politely
• Handling Conflict and Difficult Conversations Assertively
• Active Listening and Empathy in Assertive Communication
• Overcoming Obstacles to Assertiveness: Procrastination, Fear, and Anxiety
• Assertiveness in Emails and Virtual Communication
• Developing Assertiveness as a Leadership Skill
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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