Global Certificate in Assertiveness and Conflict Resolution Skills

-- viewing now

The Global Certificate in Assertiveness and Conflict Resolution Skills is a comprehensive course designed to empower learners with critical interpersonal skills. In today's fast-paced professional environment, the ability to communicate effectively and resolve conflicts assertively is not just important—it's essential for career advancement.

4.5
Based on 5,773 reviews

5,108+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

This course is in high demand across various industries as it helps learners understand the dynamics of interpersonal relationships, enabling them to handle conflicts constructively and professionally. By gaining a deep insight into assertiveness, learners can express their thoughts and feelings confidently, without violating the rights of others. Equipped with these essential skills, learners can foster positive work environments, build strong teams, and enhance their leadership capabilities. This course is a powerful tool for anyone seeking to improve their interpersonal skills, increase their value in the job market, and advance their career.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

Here are the essential units for a Global Certificate in Assertiveness and Conflict Resolution Skills:


• Understanding Assertiveness: Definition, Benefits, and Types
• The Link Between Self-Esteem and Assertiveness
• Effective Communication and Active Listening Skills
• Identifying and Expressing Your Feelings and Needs
• Recognizing and Asserting Your Boundaries
• Dealing with Difficult People and Situations
• Conflict Resolution Strategies and Techniques
• Negotiation Skills and Mediation Techniques
• Building and Maintaining Positive Relationships
• Conflict Analysis and Prevention Strategies

These units cover the essential knowledge and skills needed for individuals to communicate effectively, assert their needs and rights, and resolve conflicts in a positive and constructive manner.

Career Path

The Global Certificate in Assertiveness and Conflict Resolution Skills is a valuable asset in today's job market, with demand for these skills continuously growing across various industries. This 3D Pie chart highlights the most sought-after skills and their respective market shares in the UK. 1. **Negotiation** (35%): Professionals with strong negotiation skills can effectively manage disagreements and find solutions that benefit all parties, making them highly sought after in various job sectors. 2. **Mediation** (25%): Mediation skills enable individuals to facilitate open communication and help parties in conflict reach a mutually beneficial agreement. 3. **Communication** (20%): Effective communication is essential in the workplace, and professionals with excellent verbal, written, and non-verbal communication skills are in high demand. 4. **Problem Solving** (15%): Critical thinking and problem-solving abilities are crucial in any role, as they allow professionals to identify challenges, analyze potential solutions, and make informed decisions. 5. **Emotional Intelligence** (5%): Understanding and managing emotions is vital for building positive relationships, resolving conflicts, and leading teams, resulting in increased demand for professionals with high emotional intelligence. By investing in the Global Certificate in Assertiveness and Conflict Resolution Skills, professionals can enhance their skillset and boost their career prospects in the ever-evolving job market.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN ASSERTIVENESS AND CONFLICT RESOLUTION SKILLS
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment