Global Certificate in Assertiveness and Conflict Resolution Skills
-- viewing nowThe Global Certificate in Assertiveness and Conflict Resolution Skills is a comprehensive course designed to empower learners with critical interpersonal skills. In today's fast-paced professional environment, the ability to communicate effectively and resolve conflicts assertively is not just important—it's essential for career advancement.
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Course Details
Here are the essential units for a Global Certificate in Assertiveness and Conflict Resolution Skills:
• Understanding Assertiveness: Definition, Benefits, and Types
• The Link Between Self-Esteem and Assertiveness
• Effective Communication and Active Listening Skills
• Identifying and Expressing Your Feelings and Needs
• Recognizing and Asserting Your Boundaries
• Dealing with Difficult People and Situations
• Conflict Resolution Strategies and Techniques
• Negotiation Skills and Mediation Techniques
• Building and Maintaining Positive Relationships
• Conflict Analysis and Prevention Strategies
These units cover the essential knowledge and skills needed for individuals to communicate effectively, assert their needs and rights, and resolve conflicts in a positive and constructive manner.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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