Advanced Certificate in Hotel Technology Applications
-- ViewingNowThe Advanced Certificate in Hotel Technology Applications is a comprehensive course designed to equip learners with essential skills for career advancement in the hotel industry. This certificate program focuses on the latest technological innovations and their applications in the hospitality sector.
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GBP £ 149
GBP £ 215
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โข Hotel Management Systems (HMS): An in-depth look at property management systems, guest service solutions, and front-office operations.
โข Point of Sale (POS) Systems: Exploring the latest POS technologies and their integration with HMS for seamless transactions.
โข Revenue Management Applications: Yield management strategies, pricing optimization, and demand forecasting tools.
โข Customer Relationship Management (CRM): Implementing CRM solutions, loyalty programs, and personalized guest experiences.
โข Social Media & Online Reputation Management: Leveraging social platforms, reviews, and analytics for brand awareness and guest engagement.
โข Internet of Things (IoT) & Smart Room Technologies: The impact of IoT devices, voice assistants, and energy management systems in hotels.
โข Data Security & Privacy Compliance: Protecting guest information, PCI-DSS, GDPR, and other data security standards.
โข Cloud Computing & IT Infrastructure: Migrating to cloud-based services, virtualization, and disaster recovery strategies.
โข Artificial Intelligence & Machine Learning: Utilizing AI and ML for automation, predictive analytics, and enhanced guest services.
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