Global Certificate in Assertiveness in Professional Settings
-- ViewingNowThe Global Certificate in Assertiveness in Professional Settings is a vital course designed to empower learners with the assertive communication skills necessary for career advancement. In today's fast-paced work environment, assertiveness is a highly sought-after trait that can help individuals express their thoughts, needs, and feelings with confidence and respect.
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Here are the essential units for a Global Certificate in Assertiveness in Professional Settings:
• Understanding Assertiveness: Definition, Benefits, and Types
• Recognizing Assertiveness vs. Aggression and Passivity
• Effective Communication and Active Listening Skills
• Setting Boundaries and Saying No Politely
• Handling Conflict and Difficult Conversations Assertively
• Building Self-Confidence and Self-Esteem for Assertiveness
• Overcoming Obstacles to Assertiveness
• Implementing Assertiveness Techniques in Professional Settings
• Case Studies and Role-Playing Exercises
These units cover the essential skills and knowledge required to become more assertive in professional settings, helping learners to communicate effectively, build self-confidence, and handle challenging situations with grace and respect.
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