Certificate in Retention Metrics Mastery: Future-Ready
-- ViewingNowThe Certificate in Retention Metrics Mastery: Future-Ready is a valuable course that focuses on teaching learners the essential skills needed to drive customer retention, boost profitability, and enhance career growth in today's data-driven world. In this course, you will gain a deep understanding of Retention Metrics and how to use them to measure and improve customer loyalty, reduce churn, and maximize Customer Lifetime Value (CLTV).
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โข Unit 1: Introduction to Retention Metrics
โข Unit 2: Customer Lifetime Value (CLV)
โข Unit 3: Churn Rate & Churn Reduction
โข Unit 4: Customer Engagement Metrics
โข Unit 5: Net Promoter Score (NPS)
โข Unit 6: Retention Cohort Analysis
โข Unit 7: Measuring Retention in SaaS Businesses
โข Unit 8: Predictive Analytics for Retention
โข Unit 9: Retention Strategies & Best Practices
โข Unit 10: Future Trends in Retention Metrics
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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