Global Certificate in Inclusive Service Management Solutions

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The Global Certificate in Inclusive Service Management Solutions is a comprehensive course that emphasizes the importance of accessibility and inclusivity in today's service industry. With the increasing demand for businesses to prioritize diversity, equity, and inclusion, this course provides learners with essential skills to meet industry needs and drive innovation.

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AboutThisCourse

The curriculum covers key topics such as accessible design, disability awareness, and inclusive customer service strategies. By earning this certificate, learners demonstrate their commitment to promoting inclusivity and are equipped with the necessary skills to excel in their careers. This course not only fosters a more diverse and equitable workplace but also helps businesses reach a broader customer base and gain a competitive edge in the global market.

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CourseDetails

• Inclusive Service Management
• Understanding Diversity and Inclusion
• Accessibility in Service Delivery
• Designing Inclusive Services
• Multicultural Communication in Services
• Inclusive Customer Experience
• Disability Awareness and Etiquette
• Managing an Inclusive Service Team
• Legal and Ethical Considerations in Inclusive Services
• Assessing and Improving Inclusive Service Quality

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN INCLUSIVE SERVICE MANAGEMENT SOLUTIONS
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UK School of Management (UKSM)
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05 May 2025
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