Global Certificate in Market Strategy: Customer Engagement
-- ViewingNowThe Global Certificate in Market Strategy: Customer Engagement is a comprehensive course designed to empower learners with essential skills for career advancement in today's customer-centric marketplace. This course emphasizes the importance of understanding customer needs, preferences, and behaviors to develop effective marketing strategies that foster customer engagement and loyalty.
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โข Unit 1: Introduction to Customer Engagement
โข Unit 2: Customer Engagement Strategies and Best Practices
โข Unit 3: Understanding Customer Lifecycle and Behavior
โข Unit 4: Customer Segmentation and Targeting
โข Unit 5: Multi-Channel Marketing and Customer Touchpoints
โข Unit 6: Personalization and Customer Experience
โข Unit 7: Data-Driven Marketing and Analytics
โข Unit 8: Social Media and Influencer Marketing
โข Unit 9: Content Marketing and Storytelling
โข Unit 10: Measuring and Optimizing Customer Engagement
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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