Professional Certificate in Lean Customer Relationship Management: Impactful Solutions
-- ViewingNowThe Professional Certificate in Lean Customer Relationship Management: Impactful Solutions is a vital course for modern business professionals. This certificate program focuses on teaching learners how to streamline customer relationship management (CRM) processes, reduce waste, and improve overall customer experience.
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โข Lean Customer Relationship Management: An Introduction
โข Understanding Customer Value: Primary and Secondary Keywords
โข Implementing Lean CRM: Process Improvement and Optimization
โข Data Analysis for Customer Insights
โข CRM Technology and Tools for Lean Management
โข Building Customer Relationships: Strategies and Tactics
โข Continuous Improvement in CRM: Kaizen and Six Sigma Methods
โข Change Management and CRM Implementation
โข Measuring CRM Success: Key Performance Indicators (KPIs)
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
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- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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