Executive Development Programme in Freight Forwarding Customer Relations

Name: Executive Development Programme in Freight Forwarding Customer Relations
Price: 149 GBP
Availability: InStock

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The Executive Development Programme in Freight Forwarding Customer Relations is a certificate course designed to empower professionals with the necessary skills to excel in the logistics and freight forwarding industry. This programme emphasizes the importance of customer relations, a critical aspect of any business, especially in the fast-paced world of freight forwarding.

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AboutThisCourse

With the global logistics market projected to reach $12.6 trillion by 2027, there is an increasing demand for skilled professionals who can manage customer relationships effectively. This course equips learners with essential skills such as communication, problem-solving, and conflict resolution, which are vital for career advancement in this industry. By the end of this programme, learners will have gained a comprehensive understanding of customer relationship management in freight forwarding, enhancing their professional value and opening up opportunities for career progression. This makes the Executive Development Programme in Freight Forwarding Customer Relations an invaluable investment for any professional seeking to excel in this field.

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CourseDetails

• Understanding Freight Forwarding and Customer Relations
• Effective Communication Skills for Freight Forwarding Customer Service
• Managing Customer Expectations in Freight Forwarding
• Freight Forwarding Contracts and Negotiations
• Resolving Customer Complaints in Freight Forwarding
• Building Long-Term Relationships with Freight Forwarding Customers
• Leveraging Technology for Customer Relations in Freight Forwarding
• Freight Forwarding Regulations and Compliance in Customer Relations
• Freight Forwarding Industry Trends and their Impact on Customer Relations

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £149

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £99

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN FREIGHT FORWARDING CUSTOMER RELATIONS

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UK School of Management (UKSM)

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05 May 2025

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