Certificate in Customer Service Strategies Training Program

Name: Certificate in Customer Service Strategies Training Program
Price: 149 GBP
Availability: InStock

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The Certificate in Customer Service Strategies Training Program is a crucial course designed to enhance the skills of customer service professionals. This program focuses on the importance of exceptional customer service in driving business growth and improving customer loyalty.

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AboutThisCourse

In today's competitive industry, there is a high demand for employees with excellent customer service skills. This course provides learners with the necessary tools and techniques to handle customer inquiries and complaints effectively, leading to increased customer satisfaction and loyalty. By enrolling in this program, learners will acquire essential skills in communication, problem-solving, and conflict resolution. These skills are highly valued by employers and are critical for career advancement in any industry. This course is an excellent opportunity for individuals seeking to stand out in the job market and excel in their customer service roles.

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CourseDetails

• Understanding Customer Service
• Importance of Customer Service in Business Success
• Key Components of Effective Customer Service
• Effective Communication Skills for Customer Service
• Handling Customer Complaints and Difficult Situations
• Building Customer Loyalty and Trust
• Measuring Customer Service Performance
• Developing a Customer Service Strategy
• Implementing and Managing Customer Service Training Programs

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £149

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £99

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN CUSTOMER SERVICE STRATEGIES TRAINING PROGRAM

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UK School of Management (UKSM)

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05 May 2025

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