Global Certificate in AR Customer Journey Mapping Strategies
-- ViewingNowThe Global Certificate in AR Customer Journey Mapping Strategies is a comprehensive course that equips learners with essential skills to design and implement augmented reality (AR) solutions for enhancing customer experiences. This course emphasizes the importance of AR technology in creating immersive and interactive customer journeys, making it highly relevant in today's digital age.
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⢠Introduction to AR Customer Journey Mapping: Understanding the basics of Augmented Reality (AR) and its impact on customer experience. ⢠AR Technology Fundamentals: Exploring AR hardware, software, and platforms, including ARKit, ARCore, and Vuforia. ⢠User Experience (UX) Design Principles: Learning UX best practices for AR, including interaction design, user interfaces, and visual design. ⢠Customer Journey Mapping: Defining the customer journey, identifying touchpoints, and creating customer personas for AR experiences. ⢠Designing AR Experiences: Designing immersive AR experiences using storytelling, spatial audio, and animation techniques. ⢠Prototyping and Testing AR Prototypes: Developing and testing AR prototypes using tools like Unity, Unreal Engine, or AR design software. ⢠Data Analysis and Metrics: Measuring AR user engagement, satisfaction, and conversions using analytics tools and KPIs. ⢠AR Best Practices and Case Studies: Analyzing successful AR customer journey mapping strategies and best practices from leading companies. ⢠Future Trends in AR: Exploring emerging trends and technologies in AR, including WebAR, 5G, and AI-powered AR experiences.
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