Executive Development Programme in Salon Customer Service Optimization and Leadership Development
-- ViewingNowThe Executive Development Programme in Salon Customer Service Optimization and Leadership Development certificate course is a comprehensive program designed to enhance professional skills in the beauty and wellness industry. This course emphasizes the importance of exceptional customer service and strategic leadership, addressing industry demand for experts who can drive growth and optimize operations.
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⢠Salon Customer Service Best Practices
⢠Understanding Customer Segments and Needs
⢠Creating a Positive Salon Experience
⢠Effective Communication and Active Listening Skills
⢠Handling Customer Complaints and Difficult Situations
⢠Building Customer Loyalty and Retention
⢠Emotional Intelligence for Leaders
⢠Developing and Leading High-Performing Teams
⢠Strategic Planning and Execution in Salon Management
⢠Measuring and Analyzing Salon Performance Metrics
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