Executive Development Programme in Online Platform Moderation
-- ViewingNowThe Executive Development Programme in Online Platform Moderation is a certificate course designed to empower professionals with the skills necessary to manage and monitor online communities effectively. In today's digital age, online platforms play a crucial role in shaping public opinion and driving business growth, making the demand for skilled moderators increasingly high.
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⢠Platform Moderation Fundamentals: Understanding the basics of online platform moderation, including setting community guidelines, user roles, and content policies. ⢠Content Moderation Tools: Exploring various content moderation tools and techniques to ensure a safe and respectful online environment. ⢠Legal and Ethical Considerations: Examining legal and ethical issues surrounding online platform moderation, including data privacy, freedom of speech, and hate speech. ⢠Crisis Management: Learning how to manage crises and emergencies, including responding to user complaints, reporting illegal content, and handling trolls and cyberbullying. ⢠Diversity, Equity, and Inclusion: Understanding the importance of diversity, equity, and inclusion in online communities, and how to promote a welcoming and inclusive environment. ⢠Stakeholder Management: Developing strategies for managing stakeholders, including users, moderators, and senior management, and communicating effectively with them. ⢠Performance Metrics: Measuring and evaluating the effectiveness of online platform moderation, including setting performance metrics and tracking progress. ⢠Future Trends in Online Platform Moderation: Exploring emerging trends and technologies in online platform moderation, including artificial intelligence, automation, and blockchain.
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