Masterclass Certificate in Outsourcing Service Level Management
-- ViewingNowThe Masterclass Certificate in Outsourcing Service Level Management is a comprehensive course that equips learners with essential skills for career advancement in the outsourcing industry. This course emphasizes the importance of effective Service Level Management (SLM) in ensuring successful business relationships between service providers and clients.
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⢠Service Level Agreement (SLA) Development
⢠Key Performance Indicator (KPI) Design
⢠Vendor Selection and Contract Negotiation
⢠Service Level Management Tools and Technologies
⢠Relationship Management in Outsourcing
⢠Risk Management in Service Level Outsourcing
⢠Continual Service Improvement in Outsourcing
⢠Legal and Compliance Considerations in Outsourcing
⢠Financial Management in Outsourcing Service Level Management
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