Advanced Certificate in Emotional Intelligence Strategies Program
-- ViewingNowThe Advanced Certificate in Emotional Intelligence Strategies Program is a comprehensive course designed to enhance your emotional intelligence (EQ) skills, critical for professional and personal growth. This program is vital in today's dynamic work environment, where EQ is increasingly recognized as a key driver of success.
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⢠Understanding Emotional Intelligence (EI)
⢠Importance of Emotional Intelligence in Professional Settings
⢠Components of Emotional Intelligence: Intrapersonal and Interpersonal Skills
⢠Assessing Emotional Intelligence: Self-Assessments and 360-Degree Feedback
⢠Developing Emotional Intelligence: Strategies and Techniques
⢠EI and Leadership: Building Strong Teams and Inspiring Performance
⢠Emotional Intelligence in Customer Service: Building Strong Relationships
⢠Conflict Resolution and Negotiation through Emotional Intelligence
⢠EI and Change Management: Navigating Transitions and Overcoming Resistance
⢠Cultivating Emotional Intelligence in the Workplace: Policies and Programs
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