Executive Development Programme in English for Retail Industry
-- ViewingNowThe Executive Development Programme in English for the Retail Industry is a certificate course designed to enhance the skills of retail professionals. This program emphasizes the importance of effective communication in the retail sector, focusing on business English.
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• Executive Communication Skills: This unit will focus on developing effective communication strategies for executive-level professionals in the retail industry.
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• Business English Vocabulary: This unit will cover essential vocabulary for retail industry executives, including industry-specific terminology and jargon.
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• Negotiation Skills: This unit will teach executives how to negotiate effectively in a retail context, including negotiating with suppliers, partners, and customers.
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• Presentation Skills: This unit will focus on developing strong presentation skills for executives, including creating compelling slides, speaking clearly and confidently, and handling questions from the audience.
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• Email Writing: This unit will cover best practices for writing professional emails in a retail context, including formatting, tone, and language choice.
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• Meeting Facilitation: This unit will teach executives how to facilitate effective meetings, including setting agendas, leading discussions, and managing time.
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• Cross-Cultural Communication: This unit will cover strategies for communicating effectively across different cultures, including understanding cultural norms and avoiding misunderstandings.
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• Report Writing: This unit will teach executives how to write clear and concise reports, including analyzing data, drawing conclusions, and making recommendations.
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• Customer Service: This unit will focus on developing strong customer service skills for executives, including handling customer complaints, providing excellent service, and building customer loyalty.
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