Executive Development Programme in E-commerce Negotiation: Deal-Making Skills
-- ViewingNowThe Executive Development Programme in E-commerce Negotiation: Deal-Making Skills certificate course is a powerful learning opportunity for professionals seeking to excel in the dynamic world of e-commerce. This program focuses on honing learners' negotiation skills, a critical aspect of any business, especially in the competitive digital marketplace.
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⢠Understanding E-commerce Negotiation: This unit will cover the basics of e-commerce negotiation, including its importance and unique challenges. It will also introduce primary and secondary keywords. ⢠Preparing for E-commerce Negotiations: This unit will focus on researching and preparing for negotiations, including gathering information about the other party and setting negotiation objectives. ⢠Building Rapport and Trust: This unit will cover strategies for building rapport and trust with the other party, including active listening, showing empathy, and finding common ground. ⢠Communication and Persuasion Techniques: This unit will explore effective communication and persuasion techniques, such as framing, anchoring, and using open-ended questions. ⢠Dealing with Objections and Resistance: This unit will cover strategies for handling objections and resistance, including recognizing and addressing the other party's concerns and finding mutually beneficial solutions. ⢠Closing the Deal: This unit will discuss how to close the deal, including summarizing the agreement, addressing any final concerns, and documenting the terms. ⢠Negotiation Ethics and Best Practices: This unit will cover ethical considerations and best practices in e-commerce negotiation, including transparency, respect, and confidentiality. ⢠Post-Negotiation Follow-Up: This unit will discuss the importance of post-negotiation follow-up, including confirming the agreement, building on the relationship, and seeking feedback.
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