Certificate in ESL for Workplace Success
-- ViewingNowThe Certificate in ESL for Workplace Success is a crucial course designed to empower non-native English speakers with the language skills necessary to excel in their careers. This certificate program is in high demand in various industries, where effective communication is key to productivity and success.
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• Basic Workplace Vocabulary: Covering common terms and phrases used in various industries, this unit will help learners understand the language used in their specific workplace.
• Business Communication: This unit will teach learners the proper communication etiquette for email, phone calls, and in-person conversations, ensuring they can effectively communicate with colleagues and supervisors.
• Workplace Culture: Learners will explore the cultural norms and expectations of the workplace, including topics such as professionalism, teamwork, and diversity.
• Presentations and Meetings: This unit will equip learners with the skills necessary to give effective presentations and participate in meetings, including active listening and contributing to discussions.
• Workplace Safety: Covering important safety protocols and procedures, this unit will help learners stay safe in their workplace and understand the importance of following safety guidelines.
• Problem-Solving and Decision-Making: This unit will teach learners how to approach problems and make decisions in the workplace, helping them to become confident and capable employees.
• Customer Service: Learners will develop the skills necessary to provide excellent customer service, including effective communication and problem-solving.
• Time Management and Organization: This unit will teach learners how to manage their time effectively and stay organized, ensuring they can meet deadlines and prioritize tasks.
• Career Development: Covering topics such as resume writing, interview skills, and networking, this unit will help learners develop their careers and achieve their professional goals.
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