Executive Development Programme in Assertiveness for Business Professionals
-- ViewingNowThe Executive Development Programme in Assertiveness for Business Professionals is a certificate course designed to empower professionals with the skills necessary to excel in their careers. This programme emphasizes the importance of assertiveness in the workplace, teaching learners to communicate confidently, set boundaries, and navigate challenging situations with tact and diplomacy.
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⢠Understanding Assertiveness: Definition, Importance, and Benefits
⢠Recognizing Assertive, Aggressive, and Passive Behaviors
⢠The Role of Assertiveness in Effective Communication
⢠Developing Self-Awareness: Assessing Your Communication Style
⢠Building Confidence and Improving Self-Esteem
⢠Setting Boundaries and Learning to Say No
⢠Active Listening and Empathy in Assertive Communication
⢠Strategies for Assertive Conflict Resolution
⢠Influencing Skills and Persuasive Communication
⢠Case Studies and Role-Play Exercises
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