Executive Development Programme in Engaging Chatbots
-- ViewingNowThe Executive Development Programme in Engaging Chatbots is a certificate course designed to meet the surging industry demand for experts who can create effective and interactive chatbots. This program highlights the importance of chatbots in enhancing customer experience, streamlining business processes, and driving growth.
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Unit 1: Introduction to Chatbots and their Importance
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Unit 2: Designing Effective Chatbot User Experiences
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Unit 3: Natural Language Processing and Understanding
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Unit 4: Building Chatbots with Dialogue Management Systems
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Unit 5: Integrating Chatbots with CRM and Business Systems
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Unit 6: Analyzing and Improving Chatbot Performance Metrics
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Unit 7: Ethical Considerations in Chatbot Development
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Unit 8: Best Practices for Chatbot Deployment and Management
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Unit 9: Case Studies: Successful Chatbot Implementations
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Unit 10: Future Trends in Chatbot Technology and Applications
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