Executive Development Programme in Chatbot Chatbot Voice Assistants: Voice Assistant Technology
-- ViewingNowThe Executive Development Programme in Chatbot Voice Assistants is a cutting-edge course that provides learners with a Voice Assistant Technology certificate. This programme focuses on the rapidly growing field of voice assistant technology, which is transforming the way businesses interact with customers.
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⢠Introduction to Voice Assistant Technology: Understanding the basics of voice assistant technology, its evolution, and current market trends.
⢠Designing Conversational AI for Chatbots: Learning the principles of conversational design, natural language processing (NLP), and natural language understanding (NLU) for chatbots.
⢠Voice User Interface (VUI) Design: Exploring the best practices for designing voice user interfaces, including voice commands, dialog management, and prompts.
⢠Speech Recognition and Synthesis Technologies: Delving into the technical aspects of speech recognition, text-to-speech, and speaker identification.
⢠Chatbot Platforms and Tools: Getting familiar with popular chatbot platforms and tools, such as Dialogflow, IBM Watson, and Microsoft Bot Framework.
⢠Chatbot Analytics and Optimization: Measuring and analyzing chatbot performance, user engagement, and optimization techniques.
⢠Chatbot Security and Privacy: Ensuring the security and privacy of chatbot data, compliance with data protection regulations, and best practices for user authentication.
⢠Integrating Chatbots with Business Systems: Integrating chatbots with enterprise systems, databases, and third-party services for seamless user experience.
⢠Voice Assistant Applications in Business: Exploring the potential applications of voice assistants in various industries, such as customer service, marketing, sales, and HR.
Note: The above list of units is not exhaustive and can be customized based on the specific needs and objectives of the Executive Development Programme.
Recommended Reading: For further learning, consider referring to the following books and resources:
- Conversational Design by Erika Hall
- Designing Voice User Interfaces by Cathy Pearl
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