Global Certificate in Interpersonal Skills Development with EQ
-- ViewingNowThe Global Certificate in Interpersonal Skills Development with EQ course is a vital program designed to enhance learners' ability to communicate, collaborate, and lead effectively. This course emphasizes the significance of emotional intelligence (EQ) in the workplace, imparting essential skills to navigate complex social situations, manage conflicts, and build strong relationships.
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⢠Effective Communication: Developing clear and concise communication skills to foster positive relationships.
⢠Emotional Intelligence (EQ): Understanding and managing emotions to improve interpersonal interactions.
⢠Active Listening: Learning to fully concentrate, understand, respond and then remember what is being said.
⢠Conflict Resolution: Strategies for managing and resolving disagreements in a constructive manner.
⢠Body Language: Recognizing and using non-verbal cues to enhance communication and build rapport.
⢠Empathy: Cultivating the ability to understand and share the feelings of others.
⢠Assertiveness: Balancing assertive behavior with emotional intelligence in professional settings.
⢠Cross-Cultural Communication: Developing skills to effectively communicate with diverse populations.
⢠Relationship Building: Strategies for forming and maintaining positive relationships in personal and professional settings.
⢠Leadership and Influence: Understanding the role of emotional intelligence in effective leadership and influence.
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