Advanced Certificate in Authentic Communication & Emotional Intelligence
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⢠Advanced Communication Theory: Understanding the fundamental theories and models that underpin effective communication, with a focus on emotional intelligence and authenticity.
⢠Emotional Intelligence Assessment: Learning to identify and assess one's own emotional intelligence, as well as how to recognize and respond to the emotional intelligence of others.
⢠Authentic Communication Strategies: Developing the skills and techniques necessary for authentic communication, including active listening, empathy, and self-awareness.
⢠Emotional Intelligence in the Workplace: Applying emotional intelligence concepts and strategies to the professional setting, with a focus on leadership, teamwork, and conflict resolution.
⢠Advanced Negotiation and Conflict Resolution: Building on basic negotiation and conflict resolution skills to handle complex and high-stakes situations with emotional intelligence and authenticity.
⢠Communication Ethics: Exploring the ethical considerations of communication, including issues around privacy, honesty, and cultural sensitivity.
⢠Communication and Diversity: Understanding the role of communication in promoting diversity and inclusion, and developing the skills to communicate effectively across cultures and backgrounds.
⢠Emotional Intelligence and Well-being: Examining the relationship between emotional intelligence, mental health, and well-being, and developing strategies for maintaining emotional balance and resilience.
⢠Advanced Presentation Skills: Building on basic presentation skills to deliver compelling and authentic presentations that engage and persuade audiences.
⢠Advanced Writing and Communication: Developing advanced writing and communication skills, including writing for different audiences, genres, and media.
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