Certificate in Skincare Customer Engagement
-- ViewingNowThe Certificate in Skincare Customer Engagement is a comprehensive course designed to empower learners with the essential skills needed to thrive in the skincare industry. This course highlights the importance of customer engagement, product knowledge, and communication skills in building strong relationships with clients.
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GBP £ 149
GBP £ 215
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⢠Skin Anatomy and Physiology: Understanding the structure and function of the skin
⢠Skin Conditions and Concerns: Identifying common skin issues and customer concerns
⢠Product Knowledge: Familiarizing with skincare product ingredients and benefits
⢠Consultative Selling Techniques: Engaging customers in personalized skincare consultations
⢠Effective Communication: Building rapport and trust with skincare customers
⢠Customer Service Best Practices: Exceeding customer expectations and handling complaints
⢠Skin Analysis Techniques: Assessing skin types and conditions for tailored recommendations
⢠Sales and Marketing Strategies: Promoting skincare products and services to customers
⢠Professional Ethics and Standards: Maintaining a reputable and trustworthy image in the skincare industry
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