Professional Certificate in Customer Profiling: Persona Development
-- ViewingNowThe Professional Certificate in Customer Profiling: Persona Development is a course designed to empower professionals with the skills to understand their customers deeply. This certificate focuses on the importance of customer profiling and persona development in making informed business decisions, driving marketing strategies, and improving customer experiences.
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โข Introduction to Customer Profiling
โข Understanding Customer Personas
โข Developing Customer Personas
โข Segmentation Strategies in Customer Profiling
โข Primary Research Methods for Customer Profiling
โข Secondary Research Methods for Customer Profiling
โข Analyzing Customer Data
โข Creating Actionable Personas
โข Using Personas for Targeted Marketing
โข Measuring the Effectiveness of Customer Personas
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