Certificate in Service Inclusivity Training
-- ViewingNowThe Certificate in Service Inclusivity Training is a crucial course that teaches learners how to create an inclusive environment in service industries. This program highlights the importance of understanding and respecting individual differences, promoting equality, and preventing discrimination.
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โข Understanding Service Inclusivity
โข Importance of Inclusive Service Delivery
โข Identifying Barriers to Inclusive Service
โข Accessibility in Service Delivery
โข Communication Strategies for Inclusive Service
โข Cultural Competency in Service Inclusivity
โข Inclusive Customer Service and the ADA
โข Responding to Diverse Customer Needs
โข Developing an Inclusive Service Plan
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