Global Certificate in Retail Mobile CRM Systems
-- ViewingNowThe Global Certificate in Retail Mobile CRM Systems course is a comprehensive program designed to equip learners with essential skills in retail mobile customer relationship management (CRM). This course highlights the importance of mobile CRM systems in the retail industry, where businesses can benefit from personalized customer engagement and data-driven marketing strategies.
5,110+
Students enrolled
GBP £ 149
GBP £ 215
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โข Mobile CRM Fundamentals: Understanding the basics of mobile Customer Relationship Management (CRM), its importance, and benefits in the retail industry.
โข Retail Industry Landscape: Overview of the retail industry, trends, and how mobile CRM fits into the broader retail ecosystem.
โข Mobile CRM Systems: Exploration of various mobile CRM systems, their features, and functionalities.
โข Mobile CRM Strategy: Developing a comprehensive mobile CRM strategy for retail businesses, including goal-setting, KPIs, and implementation plans.
โข Data Management and Analytics: Effective data management and analytics techniques for mobile CRM systems, including data collection, analysis, and visualization.
โข Personalization and Customer Engagement: Utilizing mobile CRM systems to personalize customer experiences, build brand loyalty, and increase engagement.
โข Integration and Automation: Integrating mobile CRM systems with other retail technologies and automating workflows to improve efficiency and productivity.
โข Security and Compliance: Ensuring mobile CRM systems are secure, compliant with relevant regulations, and protecting customer data.
โข Best Practices and Case Studies: Examining best practices and real-world examples of successful mobile CRM implementations in the retail industry.
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