Executive Development Programme in Utility Service Design
-- ViewingNowThe Executive Development Programme in Utility Service Design is a certificate course designed to empower professionals with the skills to create customer-centric solutions in the utility industry. This programme emphasizes the importance of human-centered design thinking, innovation, and strategic decision-making in the rapidly evolving utility landscape.
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โข User-Centered Design in Utility Services
โข Design Thinking Methodologies
โข Service Blueprinting for Utilities
โข Customer Journey Mapping in Utility Services
โข Prototyping and Iterative Design in Utilities
โข Human Factors and Ergonomics in Utility Service Design
โข Digital Technologies and Utility Service Design
โข Stakeholder Management in Utility Service Design
โข Implementing and Measuring Success in Utility Service Design
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