Executive Development Programme in Hotel Performance Enhancement
-- ViewingNowThe Executive Development Programme in Hotel Performance Enhancement is a certificate course designed to empower hospitality professionals with essential skills for career advancement. This program focuses on enhancing hotel performance through strategic management, operational efficiency, and financial optimization.
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โข Hotel Operations Management: An in-depth analysis of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
โข Financial Performance Analysis: Understanding financial statements, revenue management, and cost control techniques to enhance hotel profitability.
โข Marketing and Sales Strategies: Exploring effective marketing and sales techniques, customer relationship management, and digital marketing to increase hotel revenue.
โข Guest Experience Management: Examining guest feedback, service recovery, and loyalty programs to improve guest satisfaction and repeat business.
โข Human Resource Management: Recruitment, selection, training, and performance management to develop a high-performing hotel team.
โข Leadership and Change Management: Developing leadership skills, leading change, and motivating employees to achieve organizational goals.
โข Strategic Planning: Analyzing the external environment, setting goals, and developing strategies to achieve long-term success.
โข Project Management: Planning, executing, and controlling projects to improve hotel performance.
โข Sustainability in Hospitality: Understanding the importance of sustainability, implementing sustainable practices, and promoting environmental responsibility in hotel operations.
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